The cooperation between Skanska and Finitec started in spring 2019 after Skanska identified development needs in its ERP system. The project aimed to take the ERP used by the finance staff to a new level, bringing in functionalities that had been excluded from the original ERP development project scope. In addition, the development queue prioritized development issues that had arisen during the use of the system. The primary business objective of the project was to improve the quality of work and reduce manual repetitive work, thus enabling the allocation of internal specialist work to more meaningful and productive tasks. The project was particularly challenging due to the complex environment and the relatively abstract scope at the initial stage. The project's characteristics had identified the need for a reliable ERP expert with strong management and interpersonal skills. Skanska selected several suppliers for the tender and ended up choosing Finitec and Klaus Zaerens. Klaus' strong expertise, personality, and management experience, as well as Finitec's expert salesmanship, were key factors in the selection.