Dynamics 365 Contact Center Consultant

Dynamics 365 Contact Center

Our customer is looking for a Dynamics 365 Contact Center Consultant to their team!

Start

~ January 2025

Duration

to be defined

Location

Helsinki, remote

Allocation

100%

Our customer is looking for a Dynamics 365 Contact Center Consultant to their team. The consultant will join a larger ongoing program focused on renewing customer interaction processes, where the Contact Center plays a key role. We’re looking for a professional with hands-on experience in Dynamics 365 Contact Center and practical knowledge of implementation work.

Role and requirements

Proven experience with Microsoft Contact Center solutions
Experience with Microsoft CRM / Dynamics 365 is an advantage
Ideally understanding of customer service operations, most ideally within the insurance sector
Ability to work as part of a larger multi-disciplinary team

Practical details

Start: Planned for January 2026
Allocation: Full-time / 100%
Language: Ideally Finnish but not strictly required
Work location: Ideally combination of remote work and onsite presence in Helsinki, full remote work can be discussed

Interested?

Let us know about your availability and relevant experience as soon as possible through the link below. If any key technical experience isn’t visible in your CV, please mention it briefly in your message.

Express your interest by signing in: